Your privacy is important to us. At Both Lighting Australia, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

We collect personal information when you:

• Place an order
• Sign up for our newsletter
• Contact customer service
• Interact with our website

The information may include your name, email address, billing/shipping address, phone number, payment details, and IP address.

2. How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders
• To provide order updates and customer support
• To send promotional emails (if you opt-in)
• To improve our website, products, and services
• To comply with legal obligations

We do not sell, rent, or trade your information to third parties for marketing purposes.

3. Data Security

We use secure servers, SSL encryption, and trusted payment gateways to protect your personal information. However, no internet transmission is completely secure—please use our site at your discretion.

4. Our website

Cookies uses cookies to:

• Enhance user experience
• Track website usage statistics
• Enable functionality like remembering your cart

You can disable cookies via your browser settings if preferred.

5. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing at any time

To request data access or removal, please contact us at info@bothlighting.com.au.

6. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.